Reading Time: 5 minutesNearly 470 OCBC Bank customers lost at least $8.5 million to a spate of SMS phishing scams last month. Other banks such as DBS and UOB recently warned of similar scams impersonating bank employees. Oftentimes, scammers are difficult to catch because many use cunning methods. They can immediately dispose of the fake websites, IP addresses, […]
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HSA seizes biggest haul of over $2m worth of e-vaporisers and related components
Reading Time: 3 minutesThe Health Sciences Authority (HSA) has seized more than $2 million worth of e-vaporisers and related components after an operation conducted on October 11 2021. It is the largest seizure of tobacco products by the HSA, in terms of the volume and street value of the e-vaporisers, the authority added. The authority said it acted […]
Consumer Protection for the Consumer: What to do when Businesses adopt Unfair Practices
Reading Time: 8 minutesIntroduction It’s a dog-eat-dog world out there. There are unethical businesses which will lie and take advantage of their customers just to make a sale. One example occurred way back in 2014, when an unsettling video of one Pham Van Thoai circulated on the net, which showed him crying and begging for a refund from […]
SMU Lexicon: Product Liability In Singapore — Knowing Your Rights As A Consumer
Reading Time: 6 minutesIntroduction Imagine that it is haze season, and you buy an air-purifier to help you and your family through the days of smoke ahead. However, only a few days after its purchase, the air-purifier stops working. To make things worse, the seller refuses to provide a refund. As a consumer, what legal recourse do you […]
Notes from the Bar – who bears the loss of cyber fraud?
Reading Time: 5 minutesCyber fraud and the hacking of email accounts is an increasingly common occurrence nowadays. The shipping and international trade industries, where large sums of money are regularly remitted, has become an increasingly attractive target for cyber fraudsters. The question that arises where there is cyber fraud and monies are intercepted while in transit between payor […]
Hard-selling of beauty services and treatments gone wrong? Here’s how you can get your refund.
Reading Time: 4 minutesThe beauty industry received the highest number of consumer complaints compared to other industries in 2018. Based on Consumers Association of Singapore (CASE) reports in 2018, the number of complaints totalled a shocking 1,829. Out of these complaints, 50% were concerned about the loss of prepayments due to abrupt business closures and aggressive sales tactics. Asia […]
“Help! I Just Got Scammed Online Over My Holiday Bookings.”
Reading Time: 5 minutesPlanning your next getaway soon? A recent survey conducted by computer security software company, McAfee, revealed that nearly one in three Singaporeans had a history of being scammed or came close to being swindled when booking a holiday online[1]. Asia Law Network sits down with Viviene Sandhu, a litigation lawyer from Clifford Law, to understand […]